WARRANTY & SERVICE REQUESTS

If your vessel requires servicing, warranty support, upgrades or general assistance, please complete the form below and our team will be in touch shortly.

Providing clear information about your vessel and the request helps our team respond faster and ensure the right support is arranged.

Our service team reviews requests during business hours and will contact you as soon as possible.

Before submitting your request

Many service requests are routine items such as annual servicing, replacement parts or upgrades. If you believe the request relates to a warranty matter, please include as much detail as possible so we can review it with the manufacturer.

Where applicable, please include:

• A clear description of the request
• Photos of the issue
• Any part numbers or serial numbers if available
• Your vessel details

This information helps our team assess the request quickly and coordinate the next steps.

Warranty Information

Warranty coverage varies depending on the vessel manufacturer and the component involved. In most cases, warranty approvals must be assessed and authorised by the manufacturer before repairs can proceed.

Our team will assist by reviewing your request, gathering any required documentation and submitting the claim to the manufacturer where appropriate.

Please note:

• Warranty claims must be submitted before repairs are carried out
• Manufacturers may require photos, serial numbers or inspection reports
• Some items may fall under separate supplier warranties

Full manufacturer warranty documents are available below for Jeanneau, Wellcraft and Prestige.

Jeanneau
Wellcraft
Prestige

    Service & Warranty Requests

    Need help with service, warranty or upgrades? Complete the form below and our team will be in touch shortly.

    Your Details

    Vessel Information

    Request Details

    Supporting Information

    Privacy & Communications


    The Latest Boating news

    Its Time for you to

    Live A Life Of Abundant Luxury

    Call Us
    Email Us
    NSW CONTACT

    d’Albora Marina, The Spit
    Mosman NSW 2088

    P – +61 2 9930 0000
    E – sales@mwmarine.com.au
    E – service@mwmarine.com.au

    OPENING HOURS

    Mon-Sat : 9am – 4pm
    Sun : By Appointment

    WA CONTACT

    5 Mews Road,
    Fremantle WA 6160

    P – +61 8 6223 1050
    E – sales@mwmarine.com.au
    E – service.wa@mwmarine.com.au

    OPENING HOURS

    Mon-Sat : 9am – 4pm
    Sun : By Appointment